Terms of use

1. About these terms

These terms apply when you use BrightRoles and its services Launchpad, Meridian and Kindred. BrightRoles is run by Valid, 213 Willows Lane, Manchester (“we”, “us”). By creating an account or using BrightRoles you agree to these terms. Our privacy policy explains how we handle personal information.

You must be 16 or over to use BrightRoles.

2. Your account

• Give accurate information and keep it up to date.
• Keep your sign-in details to yourself. You’re responsible for what happens in your account; tell us straight away if you think someone else has used it.
• Each account is for one person.

3. Opportunities and organisations

Listings come from employers, charities, job boards and public services. We aren’t the employer, a recruitment agency or the organisation offering a volunteering role, and we don’t take part in their decisions. You apply on the organisation’s own site or by their own process. We work to keep listings accurate and remove misleading ones, but we can’t promise that a listing is accurate, still open or right for you, or that applying will lead to an offer.

4. Contacting people

BrightRoles helps you reach relevant people about a specific opportunity. You agree to:

• only send honest, respectful messages that you have read and approved;
• not use BrightRoles for spam, bulk or unsolicited marketing, sales prospecting or recruiting other people;
• stop contacting anyone who asks you to, and not try to get round our removal list;
• take responsibility for messages you send, including from your own Gmail or Outlook mailbox, and follow the law when you send them.

5. What you add

You keep ownership of your CVs, profile, notes and messages. You give us permission to store and use them only to run BrightRoles for you, as our privacy policy describes. Don’t upload anything unlawful, anything you don’t have the right to share, or harmful files; we check uploads for viruses and may remove them.

6. AI suggestions

Draft messages, fit explanations and information read from your CV are suggestions and can be wrong. Check them before you rely on them or send anything. You can turn AI help off under Settings → Privacy.

7. Paid plans

BrightRoles is free to use. If we offer paid plans, we’ll show the price and what’s included before you pay. Payments are handled by Stripe. You can cancel at any time and keep the paid features until the end of the period you’ve paid for. Nothing in these terms affects your legal rights as a consumer.

8. Things you mustn’t do

• copy listings or contact details in bulk, or use automated tools to collect data from BrightRoles;
• try to get round security, limits or another person’s privacy choices;
• pretend to be someone else, or mislead people about who you are;
• harass or discriminate against anyone, or break the law.

We may limit or suspend an account that breaks these terms or puts others at risk. Where we can, we’ll tell you why and give you a chance to respond.

9. Changes to BrightRoles and these terms

We keep improving BrightRoles, so features may change. We aim to keep it available but can’t promise it will always be uninterrupted. If we change these terms in a way that matters, we’ll email account holders before the change takes effect.

10. Our responsibility to you

We provide BrightRoles for your own personal use, such as finding work or volunteering. If we don’t meet these terms, we’re responsible for loss or damage you suffer that is a foreseeable result of that, but not for loss that wasn’t foreseeable, or for business losses. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

11. Ending your use

You can stop using BrightRoles at any time and delete your account under Settings → Privacy.

12. Law and disputes

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts there.

13. Contact us

Email brightroles@gmail.com or write to Valid, 213 Willows Lane, Manchester.